If you wish to return or exchange your website order, please notify us by email within 5 days of receipt and return the products to us within 14 days of receipt. We will be happy to offer you an exchange or, if you wish, a refund provided that the products are returned complete, and in their original condition. Our return address can be found on your delivery note, or in the Where to Find Us section of our website.
Unfortunately we are unable to offer a free returns service at this time. The cost of returning your order will be at your own expense. When returning items, we strongly recommend that you obtain proof of posting as we cannot accept responsibility for parcels lost or damaged in transit. If you request an exchange, an additional delivery charge will be incurred.
In the case of a faulty product, or if we have made an error and sent you the wrong item, we will pay the postage on your replacement item.